FAQ

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Frequently Asked Questions

How do I set a trial?

Email us your interested in trail and a brief descripting about your wedding day to start communicating trail. Once a date has been selected, there is a $50 retainer fee, which will apply towards your total balance. Remaining balance is due at the end of trial session.

What should I expect during trial?

Trial is held Mon-Friday (sometimes Sunday depending on availability) and may take up to 3 hours but not exceeding. Prior to trial, you will be instructed to email a picture of yourself and some inspirational hair and makeup pictures to mock which will take 2 hours give or take. If a successful trial, we proceed and will spend about 30 minutes to go over contract and signing to secure the wedding date.

Where is Studio Cathy Hair and Makeup located?

Our studio is by appointment only and it is located in San Jose, CA 95111.

How do I secure my wedding date?

There is a 50% non-refundable retainer fee as well as a signed contract necessary to officially secure the wedding date.  This fee will be applied to the total balance. The total balance is due one week before the wedding date.

Do you travel on location?

Yes, we travel to you on your wedding day. No travel fee up to 20 miles from Studio Cathy, 95111 and $2/mile, thereafter.

How long will it take to complete my hair and makeup on my wedding day?

Please allow up to three hours in length so we may provide the utmost quality time to execute the perfect look for the most important day of your life, comfortably.

Can you style a large bridal party?

Yes, we work with a team of professional and experienced artists that are punctual and reliable. We design a team around how many services are needed on your wedding day.

What should I prepare on my wedding day?

Avoid washing your hair the morning of your wedding. Have your hair completely dry. If you would like your bangs to fall in a certain side, please part it in place the day before after your shower.  Feel free to use your moisturized to keep your skin hydrated after you wash your face upon wakening. Avoid using SPF sunscreen if possible. Bride will provide valet or a close parking space for Cathy and her team. 

What type of payments do you accept?

We accept Check, cash, Venmo, paypal, and most common credit cards.  Payment made with a credit card is subject up to 4% transaction fee.

Is there a travel fee?

On your wedding day, there is no travel fee for the first 20 miles from the studio zip code 95111.  A fee of $2/mile will apply after 20 miles.

Do you offer airbrush makeup?

Yes, we do. We use Temptu Airbrush brand and Din Air.  This would be an additional fee of $50 to apply.

What type of makeup do you use?

We only use the utmost quality brand. Chanel,  Burberry, YSL, Laura Marcier, Benefit, Beney, NARS, Makeup Forever, Urban Decay, Mac, Motives Cosmetics, to name a few.

Please let us know if you have any allergic reaction to any product so we can better prepare with appropriate products for your wedding day.