Frequently Asked Questions
How do I set a trial?
Email us your interested for a trail and a brief descripting about your wedding day to start a communicating trail. Once a date has been selected, there is a $100 retainer fee, which will apply towards your total balance. Remaining of the balance is due at the end trial session. A text conversation may be initiated once you are ready for a deposit to secure a trial date.
What should I expect during trial?
Trial is held Mon-Friday (sometimes Sunday depending on availability) from 10:00 am (when the studio is open) to the past accepted appointment at 3:00pm. It may take up to 3 hours but not exceeding. Prior to trial, you will be instructed to email/text over a picture of yourself and some inspirational hair and makeup pictures to emulate the styles you have chosen. Trial for hair and makeup will take about 2 hours give or take. If a successful trial, we proceed with agreements and signing to secure the wedding date—takes less then 30 minutes to complete.
Where is Studio Cathy Hair and Makeup located?
Our studio is by appointment only. Studio Cathy HM Beauty is inside My Salon Suite:
1773 E. Capitol Exp. Suite 301 San Jose CA 95121
We are located at Silver Creek Plaza right next to Sprouts Farmers Market.
How do I secure my wedding date?
There is a $300 bride hair and makeup + $50 per additional service non-refundable retainer fee as well as a signed contract necessary to officially secure the wedding date. This fee will be applied to the total balance. The total balance is due one week before the wedding date.
Do you travel on location?
Yes, we travel to you on your wedding day. Travel fee starts at $50 flat rate, locally or you will be quoted with a flat rate to nearby cities. Depending on destination, you may be quoted $2/miles round trip.
How long will it take to complete my hair and makeup on my wedding day?
Please allow up to three hours in length so we may provide the utmost quality time to execute the perfect look for the most important day of your life, comfortably.
Can you style a large bridal party?
Yes, we work with a team of professional and experienced artists that are punctual and reliable. We design a team around how many services are needed on your wedding day so you tell us how many services are needed, what time to be done by and where to meet. We will then calculate and let you know how many artist will participate & what time we will start to complete your bridal party by your desire completed time.
What should I prepare on my wedding day?
Avoid washing your hair 24 hours prior to your wedding day. Have your hair completely dry. If you would like your bangs to fall in a certain side, please part it in place few day before & after your shower. Feel free to use your face moisturized to keep your skin hydrated after you wash your face upon wakening. Avoid using SPF sunscreen if possible. Bride will provide valet or a close parking space for Cathy and her team. Bride, scope your hotel/room and designate an area with best natural lighting for your artist(s). Preferably an area with an outlet and table top by a window.
What type of payments do you accept?
We accept Check, cash, zelle, Apple Pay, Venmo, paypal, and most common credit cards. Payment made with a credit card is subject up to 4% transaction fee.
Is there a travel fee?
Yes. Travel rate starts at a flat rate of $50, locally and increases to nearly by cities. Further destination will be quoted $2/mile round trip.
Do you offer airbrush makeup?
Yes, we do. We use Temptu Airbrush brand and Din Air. This would be an additional upgrade fee of $50 per application on top of your selected package/quote.
What type of makeup do you use?
We only use the utmost quality brand. Chanel, Burberry, YSL, Laura Marcier, Benefit, Beney, NARS, Makeup Forever, Urban Decay, Mac, Motives Cosmetics, to name a few.
Please let us know if you have any allergic reaction to any product so we can better prepare with appropriate products for your wedding day.